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Cloud Phone Systems (UCaaS)

Elevate Your Business Communications

A modern, cloud-based phone system built for reliability, flexibility, and scale. Elevate UCaaS delivers enterprise-grade calling, auto attendants, call queues, mobile apps, and advanced routing—without on-prem hardware or complexity.

OUR SERVICES

Elevate UCaaS Solutions

Modern cloud communication services powered by Elevate UCaaS
— built for reliability, flexibility, and seamless business collaboration.

UCaaS Phone Service

Reliable cloud calling with enterprise-grade features for businesses of any size.

  • Unlimited U.S. & Canada calling
  • Auto attendant & call routing
  • Voicemail to email & transcription
  • Desktop & mobile apps

Microsoft Teams Phone

Turn Microsoft Teams into a complete business phone system with full PBX functionality.

  • Direct Routing included
  • Call queues & auto attendants
  • Teams-certified desk phones
  • PSTN calling inside Teams

Unified Communications (UCaaS)

All-in-one platform for calling, messaging, meetings, and collaboration.

  • Voice, chat, and video meetings
  • Presence & team messaging
  • File sharing & collaboration tools
  • Secure cloud infrastructure

Contact Center & Call Queues

Advanced tools for sales, support, and customer service teams.

  • Multi-level call queues
  • Agent analytics & reporting
  • Call recording & monitoring
  • Supervisor dashboards

Integrations & Productivity Tools

Connect Elevate with the tools your team already uses.

  • CRM integrations
  • SMS & MMS messaging
  • API & workflow automation
  • Microsoft 365 integration

Add-Ons & Advanced Features

Enhance your system with optional enterprise features.

  • Call recording & archiving
  • Compliance & retention
  • Advanced analytics
  • Business SMS & fax
Our Process

From Quote to Go-Live — Simplified

Build your quote using our guided chatbot, submit it for review, and receive a finalized,
approved quote from a Cloud 504 sales expert—ready for purchase or scheduling.

Build Your Quote

Work with our chatbot to select services, users, and options in minutes.

Review & Submit

Submit your quote for review to confirm scope, pricing, and requirements.

Sales Approval

A Cloud 504 agent reviews and approves your quote for purchase or scheduling.

Company Messaging

Business SMS and internal team chat using your company phone numbers—available on desktop and mobile for fast customer communication.

Web Fax

Send and receive faxes digitally via email or portal. Ideal for healthcare, legal, and legacy workflows without physical fax machines.

Call Recording

On-demand or automatic call recording for training, quality assurance, and compliance needs.

Call Archiving

Secure long-term storage of call recordings with configurable retention periods for regulatory compliance.

Advanced Call Routing

Smart call flows based on time of day, menus, departments, or failover rules to ensure calls always reach the right place.

Microsoft Teams Phone Integration

Turn Microsoft Teams into a full PBX with external calling, voicemail, auto attendants, and PSTN connectivity.

Agent & Supervisor Controls

Real-time tools for supervisors including call monitoring, barge-in, and whisper coaching.

Cloud 504 and Elevate

Choose Your Plan

Elevate Express
Home Phone Service
$ 25 / Per Month
  • 1 VoIP Line + Local & Long-Distance

  • Caller ID, Call Waiting, Voicemail

  • E911 Included

  • ATA Device Included

$125 Upfront

Installation Charge: $0

Get Started
Elevate Pro
Business Phone Service
$ 38 / Per Month
  • Unlimited Calling (US/CA)

  • Auto Attendant + Hunt Groups

  • HD Voice Desk Phone or Headset Included

  • Voicemail to Email + Call Recording (on-demand)

FREE Phone or Headset

Installation Charge: $0

Get Started
Elevate Teams Pro
MS Teams Voice
$ 27 / Per Month
  • Full Microsoft Teams Phone Integration

  • Direct Routing Included

  • Caller ID, Call Forwarding, & Voicemail

  • Voice calls from Teams w/ SMS

Elevate + Teams in one App

Installation Charge: $0

Get Started
Product: Elevate for Teams Essentials
Product: Elevate Express
Product: Elevate Pro
Product: Elevate Enterprise
Product: Elevate Basic
Product: Elevate for Teams Pro
Product: Elevate Essentials
Product: Elevate for Teams Express
Product: Elevate for Teams Enterprise

Why a UCaaS System Matters

Built for How Businesses Communicate Today

Traditional phone systems weren’t designed for remote work, mobile teams, or cloud-based operations. Elevate UCaaS delivers a flexible, software-driven communication platform that adapts as your business evolves—without hardware limitations or complex upgrades.
A modern UCaaS system ensures your calls, messages, and workflows stay connected across locations, devices, and teams while maintaining enterprise-level reliability and control.

  • Clear, reliable calls across all devices
  • Built-in redundancy and high availability
  • Fast onboarding for new users and locations
  • Easy upgrades without hardware replacements

Cloud 504 Voice delivers analog and digital phone system installation, support, and maintenance. Shop devices online or book service.

817 S. Mill St. #109d
Lewisville, Texas 75057

(888) 233-7188
(972) 503-8477

support@cloud504.com
www.cloud504.com

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