Product Details

Overview

Recording Storage (90 days) is a cloud-based service component that extends your Cloud 504 Voice and Elevate UCaaS deployment with additional capabilities for calling, compliance, analytics, or integration.

Key Features

• Centralized retention for calls, messages, and interactions
• Helps support compliance, discovery, and internal reviews
• Configurable retention periods depending on the selected plan
• Search and retrieval tools for authorized admins (platform dependent)

Technical Details

• Hosted in secure, access-controlled environments
• Retention duration and scope based on the SKU name
• Designed to work with Elevate call recording and messaging
• Requires appropriate licensing for users and workloads

What’s Included

• Product or license as described in the title
• Access to Cloud 504 support resources for basic guidance

FAQ

• Is this compatible with Cloud 504 Voice? Yes. This item is intended to work within Cloud 504-approved VoIP and UCaaS deployments when properly configured.
• Can I use this with other providers? In many cases, yes. Most hardware and services follow standard SIP or integration practices, but Cloud 504 can only support configurations within our service scope.